Do you want to exhibit at the fine food show and have questions? Find your answers or contact our team!
FAQ

EXHIBITOR FAQ

  • Exhibitor Account
  • Registration
  • My stand and equipment
  • Badges
  • E-code
  • Communication/Catalog
  • Orders and invoices
  • Setup and dismantling
  • Accommodation
  • Others
  • Events and contests for exhibitors
  • What is my visitor area for?

    After any purchase in the shop or ticket request, a personal account is automatically created.

    This personal account allows you to:

    • Track your online orders
    • Download your ticket
    • Process your visa letter related to your ordered badge
    • Retrieve your payment receipt
    • Generate your invoice
  • How can I reset my password to access my Customer Area?

    For security reasons, the Gourmet Selection team cannot under any circumstances provide you with your password over the phone or by email.

    We therefore ask you to click on the ‘Forgotten password’ link on the homepage of your personal account. 

     

  • Who are my contacts for exhibition registration?

    If you are exhibiting for the first time, your sales contact is Karine Allegrini - email: [email protected] / Phone: +33 7 61 17 22 13

    If you have previously exhibited at Gourmet Selection, your sales contact is Florence Bernard - email: [email protected] / Phone: +33 7 61 39 84 60

  • Is it possible to have multiple exhibitors on one stand?

    Yes.

    To register a co-exhibitor or collective exhibitor, the main exhibitor or organizer must first order the corresponding item from the online store.

    For example, to register a co-exhibitor, you need to order the "Co-exhibitor Pack" item. This order can be made either during the initial registration or afterward in the online store within the exhibitor/client space.

    Once the order is placed, the exhibitor will then enter the information related to this registration in their exhibitor space under the "Partners" tab, followed by "Declare my partners."

    After the information is entered, the exhibitor must wait for the Organizer's approval for their partner company to appear in the list of exhibitors on the website.

  • Is it possible to choose your booth location?
    You can express your location preference to your sales representative, who will do their best to accommodate you. You will receive a notification of your booth location as soon as the floor plan is ready. To have a location assigned to you, your deposit must be paid.
  • What documents do I need to provide for my registration?

    You will be required to provide a Kbis with all your contact details.

    For foreign companies, we need either an EU VAT number or a business certificate to be invoiced without VAT (VAT is still mandatory for badges, invitations, and parking).

  • What is the deadline to finalize registration?
    Registration opening dates and deadlines will be communicated soon, subject to availability. 
  • Who can I contact after my registration?
    Once registered for the exhibition, your primary contacts are the customer relations team.
  • What payment methods are accepted?

    You can pay by bank transfer, credit card, or check (checks accepted only in France). Cash payments are accepted up to €1,000 per exhibitor.

    • Bank Transfer:

    The bank details for making a transfer are found directly on your invoice or purchase order and are also available in your client space under the "Financial Space" tab > "Invoices & Payments."

    • Credit Card:

    Payment by credit card can be made directly within your client space under the "Financial Space" tab > "Invoices & Payments."

    • Check:

    Checks should be made payable to:

    COMEXPOSIUM - Gourmet Selection

    17 - 19 quai du Président Paul Doumer - 92400 Courbevoie

  • What are the different stand options?

    We offer different types of stands, you can find all the info on our website.

    Please contact our sales team for more information by filling out this form.

    You can also find the details of our offers using the simulation tool.

  • Where can I find information about my stand?

    You can find the type of stand ordered in your exhibitor space, under the Financial Space tab > Orders.

    For more details about your stand type, please refer to the exhibitor guide.

  • What color will the carpet in the aisles of the exhibition be?
    The carpet in the aisles of the exhibition hall will be blue, while the carpet on the booths will be black.
  • Where can I find the decoration regulations?
    You can find the decoration regulations in your exhibitor space.
  • I have an equipped stand; to whom should I send my plan?
    If you have an equipped stand, the service provider will contact you directly.
  • How can I order additional services?

    Services related to your stand can be ordered through the online store (stand equipment, electricity, furniture, parking, flowers, audiovisual, etc.).

    Payment Methods:

    • Bank Transfer:

    Bank details are on your invoice, order form, and available in your client space under Financial Space > Invoices & Payments.

    • Credit Card:

    Payments can be made in your client space under Financial Space > Invoices & Payments.

    • Check:

    Make checks payable to:

    COMEXPOSIUM - Gourmet Selection

    17 - 19 quai du Président Paul Doumer - 92400 Courbevoie

  • What are the forms in the exhibitor space used for?
    The forms are mandatory for all exhibitors to ensure the smooth operation of the exhibition and everyone's safety. You can find the Safety Notice to fill out in the Participation tab.
  • I plan to have a machine operating at my stand, what should I do?

    I fill out the online "Machine in Operation" form (one form per machine) available in the Exhibitor Guide.

    This form allows us to:

    • Assist you with the installation of your machine during the setup period.
    • Provide necessary information to the safety officer who will check that your installation complies with the exhibition's safety regulations.
    • Inform visitors about your machine through a specially created "machines in operation" tour to encourage them to visit your stand and watch your machine demonstrations.
  • Where can I find all the regulations, terms and conditions, etc.?

    The various regulations can be downloaded from your client/exhibitor space under the "Practical Information" tab.

  • How many exhibitor badges am I entitled to?
    Badges are personal and name-specific, so they cannot be modified once they are ordered. All orders placed are final and definitive.
  • How can I retrieve my exhibitor badges?
    You can generate and download your exhibitor badges from your exhibitor space. Note that you will need a unique email address for each badge to be created. Once created, you can download them individually or all together in PDF format.
  • How can I customize my exhibitor badges?
    You need to customize them in your exhibitor space under the "Badges & Invitations > Exhibitor Badges" tab or by clicking on the button in the "Home" tab.
  • How can I purchase additional exhibitor badges?
    You can purchase additional exhibitor badges in the Shop section of your exhibitor space.
  • How can I order contractor badges?

    You can order your contractor badges from your exhibitor space. There is no limit on the number of contractor badges you can order.

    Please note: Contractor badges only grant access to the exhibition during the setup and teardown periods. Access will be denied during the exhibition's opening days.

  • Am I entitled to e-codes?
    Yes, a pack of 50 e-codes is included in your exhibitor pack. They allow the recipient to obtain a free badge.
  • How to use my e-codes?
    You can include your e-codes in the communications (email, paper) sent to your clients and prospects. Upon receipt, the recipient will need to go to the website and fill out the badge request form. After completing the various fields, they will receive their free and personal badge via the email provided.
  • How to purchase additional e-codes?
    You can purchase additional e-codes in the Shop section of your exhibitor space.
  • Where can I generate and download my personalized banner?
    There is no option to generate personalized banners. However, you can download banners featuring the Gourmet Selection logo and the phrase "We will be there" from the client space.
  • How to register in the catalog?

    You can register your entries in the catalogue via your Customer Area – under the ‘Communication / Catalogue’ section

    The deadline for submitting entries to appear in the printed catalogue 2027 will be available soon.

  • Where can I view my ordered items?
    You can view all your orders in your exhibitor space under the "Financial Space > Orders" tab or the "Ordered Items" section.
  • I have not received my invoice, how can I retrieve it?

    You can find it in your exhibitor space under Financial Space > Invoices and Payments.

    If you don't see it, it means it hasn't been sent to you yet and will be sent as soon as possible by our billing department. If you are not the one making the payment, you will not have access to the invoices, and we recommend contacting the company responsible for paying for your participation directly.

    An email will be sent to you to notify you of the availability of the invoice/credit note in your client space.

    Invoices/credit notes are only sent by mail.

  • Where can I find the bank details for the exhibition?
    You will find the bank details (RIB) for the exhibition at the bottom of your invoices and order forms.
  • How does the VAT refund process work?
    For all information and procedures regarding a VAT refund request, you can directly contact our tax representative: TEVEA INTERNATIONAL at [email protected].
  • What are the dates and times for assembly/disassembly?
    The exhibition assembly and disassembly schedule will be available soon.
  • I have a logistical question. Who can I contact?
    For any logistical questions, please consult our exhibitor guide. If it does not contain the answer to your question, feel free to contact our team via email at: [email protected].
  • I would like to obtain technical and logistical information.
    All of this information can be found in the exhibitor technical guide, which you can download from your exhibitor space.
  • Where can we find the list of exhibitors?
    The list of registered exhibitors 2027 will be available soon.
  • I am an exhibitor and need a visa. What should I do?
    The visa request is available in your client area when you apply for your Exhibitor badge.
  • Can I come with my dog?
    Animals are not allowed at the exhibition, except for guide dogs.
  • Does the exhibition have a cloakroom?
    A paid cloakroom is available at the exhibition's reception.
  • How can I enter the Best Of contest?

    The Best Of competition recognises products and services that offer genuine added value to our daily lives. It’s an opportunity for you to raise your profile and showcase the quality of your work.

    Entry to the competition is free and included in your show registration. Register your product for the Best Of competition now to benefit from greater visibility before and during the show. Only products launched in 2026 or 2027 are eligible for the competition. Products that have won in previous editions are excluded.

    The presentation of one product is included in your registration. You may present up to three additional products at a cost of €50 (excl. VAT) per product. If you wish to take part, register your product(s) via this form. 

    Then send five samples of the product to take part in the preliminary selection based on tasting (the date will be available soon). Products sent later will be assessed but on the basis of documentation only (sending samples remains mandatory, however).

    If your product is selected and wins an award, it will be showcased at the trade show.

    Delivery address for the 5 samples:

    COMEXPOSIUM – Gourmet Selection

    For the attention of Jeanne Schoener / Pierre Stril

    17 quai du Président Paul Doumer 92400 COURBEVOIE

  • How can I take part in "L'épicerie de Gourmet" and showcase my products?

    The ‘Epicerie de Gourmet’ event was launched for the first time at Gourmet 2023.

    Designed as a real tool for communication and visibility for you, the exhibitors, the event was a resounding success, with over 80% of our visitors expressing satisfaction. Visitors come to the Epicerie because they are potentially looking for new shop layout solutions, advice on merchandising and other services related to their retail outlets.

    So what could be better than being able to step into a life-size fine food store where your products are displayed in real-world conditions?

    You can order a shelf displaying your products (complete with a label showing the brand name and stand number) via the exhibitor shop.